November 14, 2016 at 5:22 pm #22685
Thank you for following up.
I have a few suggestions of things that you might try. First, you might consider trying out the Inkscape-based software for WaterColorBot. It has an independent codebase, and might help to verify that the machine itself is working properly and can communicate with your computer. Second, check to see if you have any software on your computer (anti-malware, firewall, etc) that might prevent you from communicating properly with the USB port. Third, you might try installing the previous beta version of RoboPaint (available at: https://github.com/evil-mad/robopaint/releases/tag/v2.0.0-Beta.2.2016-07-29 ) just in case– Beta 3 is very new, and we do not have as many user reports on it.
I’ve contacted the other RoboPaint developers, and we’ll see if we can suggest some additional things to try.