Hi Ted,
I believe that in the EggBot settings, you can configure either the “Pen up” or “Pen down” position to be the larger number, so I think that you should be in good shape as soon as you adjust those values. Also, is there a chance that you put the pen arm together in the “mirror image” configuration?
We did receive your message about the coupler, and we have not made it through today’s e-mail yet.
