October 20, 2012 at 7:44 pm #20964
My brother is pretty sharp! Turns out I have too long of a USB connection. We have a hub under the coffee table and access the system in the closet. Too many hubs in a row (2) and a 25 foot extension. Plugged directly into computer it works perfectly. Thanks Windell for your help. I believe you did ask me to try other connection options!!