December 24, 2016 at 5:42 pm #22732
Yes, that’s the same error, and it sounds like you have the driver installed and everything. It also seems like your USB cable is functioning and plugged in.
Usually in cases like this it turns out to be that something is blocking access to the port. That could be a different device (perhaps a printer or some other type of I/O device), or anti-malware software that does not allow access to the USB port. Please check to see if there is something like this which might be interfering with your access.