Thanks for the response back. 

Yes, I actually had to take apart the machine and rebuild it.  It seems like the cord was getting caught on itself.  But we rebuilt it and now it works just fine.  Thanks!

I’m working on our EggBot tonight.  It’s printing mostly well, just working out some of the bugs (most probably user error and I have to figure out the ups and downs of Inkscape).  

Thanks!

Matt