Reply To: Bulbdial LED Shadow Issues

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Lenore Edman

As we mention in that post you referenced, we switched to wider angle LEDs for a short while in 2013. We switched back to the original LEDs and have been using them ever since. There is some amount of variation in them, but within expectations.

I asked for additional pictures because I don’t fully understand what is going on with your kit. The width of the lit-up areas is similar between all three colors as we would expect. I was hoping to get additional information that would help me diagnose the problem.

I will help you to resolve the problem and am happy to provide replacement parts as needed. I need for you to help me to understand the problem both so that I can help resolve your specific instance but also to look for wider problems that could affect other kits.

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