Pen up and down motor not functioning

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  • #20688
    Remlaps
    Participant

    Hello,
    The function of “up and down” on my Axi draw V2 is not working, although the y and x axis seem to be fine.
    I have checked the connections of the wires, as well as my power source.
    I’m wondering is there any other troubleshooting that would be useful before I look into getting into replacing parts?
    Thanks!

    #23026
    Windell Oskay
    Keymaster

    If XY movement is working well but Z is not, and the cabling is good, then it is most likely the case that the servo motor itself has failed. Please contact our store directly ( http://shop.evilmadscientist.com/contact ) about a replacement and we’ll have some follow-up questions.

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