Hi there, I received the AxiDraw today and was able to get some awesome results. After unplugging power and USB to relocate the machine to a safer space it is now only powered on. The USB lamp does not glow and I cannot get a connection from either PC or Mac. When inserting in the powerplug the pen holder is raised a small fraction, but nothing more moves.
If I terminal my mac to list the devices, I don’t find anything remote to the EBB. IOUSBHostDevice IOUSBHostDevice BRCM20702 Hub Bluetooth USB Host Controller Keyboard Hub Apple Keyboard USB-PS/2 Optical Mouse IOUSBHostDevice FaceTime HD Camera (Built-in) MacBook Air SuperDrive
I don’t see anything obviously wrong from the photo.
My next question would have been whether you were getting an error (or just not machine response) but since you don’t see it in the list, I would presume that you are getting a “no connection” type error.
The most likely causes at this point are that the USB cable is bad, or that the USB connector on the circuit board is bad. Do you have another USB cable handy that you could try testing with?