"Warning: Low voltage detected."

[alberto]

Hi! Just unpacked my axidraw a3 / v3.
I am in Europe / Italy.

I just downloaded the manual, attached the disconnected pin to the board following the instructions.
Plugged the power supply via an adapter like this:

https://www.amazon.it/PP0444-Adattatore-Viaggio-Italiana-Universale/dp/B009GJ39CC/ref=asc_df_B009GJ39CC/?tag=googshopit-21&linkCode=df0&hvadid=107058988619&hvpos=1o3&hvnetw=g&hvrand=387939673745120662&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=20530&hvtargid=pla-191824764779&psc=1

When open inkscape, extensions > Axidraw > setup > apply
I get this error message:

`
Warning: Low voltage detected.
Check that power supply is plugged in.
`

Do I need any specific voltage for it?

[Windell Oskay]

The AxiDraw includes a “universal input” power supply. It should use a plug-shape adapter only, not a voltage adapter like that one. You are probably not getting enough output voltage from it.

[rbowden]

I too have the same problem, and have tried on various adaptors.

[Windell Oskay]

If you use a voltage adapter, it *will not* work. You need to use a straight-through adapter that gives the power supply the full power that it needs. We have regularly heard of issues like this with voltage adapters.

Alternative approaches include: (A) Contact technical support or (B) Use your own power supply.

If you would like to use your own power supply, it needs to have
(1) 9 V DC output
(2) regulated output
(3) At least 1.5 A output current capacity
(4) a 2.1 x 5.5 mm output barrel jack
(5) center-positive output

• This reply was modified 3 years, 11 months ago by Windell Oskay.

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